Order terms
Updated October 25, 2026.
No tolerance for abuse
We do not tolerate abuse of PhotoPrintAgent, whether through the website, an API, an MCP client, or an automated agent. You must not use the service for fraud, impersonation, harassment, stalking, threats, exploitation of children, nonconsensual intimate imagery, unlawful discrimination, infringement of intellectual property or privacy rights, or other illegal activity. Do not attempt unauthorized access, interfere with service security, evade restrictions, use stolen payment methods, or place orders without the buyer’s permission.
We may investigate suspected violations, restrict or suspend accounts and credentials, refuse or stop orders where possible, and preserve relevant evidence as permitted by law. These measures do not remove your applicable consumer rights or guarantee that an order already in production can be stopped. Report suspected abuse to support@photoprintagent.com; include an order reference if available, but do not send passwords, payment credentials, or unlawful images by email.
Cooperation with lawful requests
We cooperate fully with valid, lawful requests from courts, law enforcement, regulators, and other competent authorities, and comply with legally binding process. Before disclosing information, we review the request’s authenticity, legal basis, jurisdiction, and scope. We provide only information in our possession or control that disclosure is required or permitted by applicable law. A request alone does not authorize unrestricted access to customer data.
Depending on the request and applicable law, relevant records may include account and order information, uploaded content, delivery details, payment records, and private order security logs. We may preserve relevant records for a valid preservation request, legal hold, or lawful investigation. Where required or permitted by law, we may report suspected unlawful activity or disclose relevant information to protect people from serious harm, report child exploitation, or protect the security of the service. We may notify affected users where legally permitted and appropriate; notice may be withheld when prohibited by law or when it would compromise an investigation. Send legal and privacy inquiries to support@photoprintagent.com.
Photos and delivery
You must have permission to print your images and provide accurate delivery details. Check the crop and quantity for each photo. On-screen colors may differ from physical prints.
Address suggestions use Google Maps and are subject to the Google Maps terms. Check the selected address before ordering.
Prices and payment
Checkout shows your quoted total, including shipping and tax. Quotes expire; your final total must be confirmed before payment. A payment authorization is not confirmation that an order has been accepted for printing. Check My orders for status.
Coupons
Coupons may have eligibility rules, start/end dates, usage limits, and promotion budgets. Only one code applies per order. Your discounted total must be approved before checkout. Any tax credit is funded by PhotoPrintAgent and does not recalculate the quoted tax. Complimentary orders still require your approval and are subject to the same photo and delivery rules.
Changes and problems
For cancellation, damaged or incorrect prints, or failed fulfillment after payment, contact support@photoprintagent.com with your order number. Eligibility and available remedies depend on order status and the issue. Your applicable consumer rights remain in effect.
Agent orders
An agent must obtain the buyer’s approval of the photos, address, and quoted total before creating or paying for an order. This abuse policy applies equally to automated activity. An agent must also obtain the buyer’s acceptance of these terms; using an agent does not waive the buyer’s rights or our safeguards. We record private order security metadata as described in the privacy policy. Protect your API keys and wallet credentials. Reuse the same order for a payment retry; never pay again when the result is uncertain.